What our Customers say...
Water Damage Testimonials
We had water damage in our basement. They inspected for mold and water damage, were very thorough, completed the job in a timely manner, and were out every day to check in. Very pleased with the outcome and our tech Jaylee was awesome.
Sean and his team were fantastic. Extremely thorough and explained their process every step of the way. They were mindful of what would or would not be covered by insurance to make sure we didn’t get charged for anything we didn’t need to be. A basement flooding is no picnic, but these guys made me and my family feel taken care of. Couldn’t recommend enough.
SERVPRO was out to my facility on two different occasions. Lee Farlow and Chris Linn handled both situations in a very timely and professional manner. I had reached out to them and within the hour they were out. They are excellent at what they do. I would highly recommend them.
Excellent communication and customer service.
Brookes and Trinity did a great job drying, removing smell, and boxing everything up.
Brookes and Trinity were great for us.
SERVPRO was extremely professional, knowledgeable, responsive, and helpful. Simon, Shahrukh, and Sean were great to work with. The entire process was easy to work through due to their expertise. SERVPRO works for the customer. Highly recommend!
Recently had a flood in the basement when the sump pump quit working. The team were at our house within an hour (on a Sunday) and worked until 9:00 that night to get the water out of the basement and the carpet dried out. All restoration was completed in less than a week and the basement looks as good as new. I would recommend them to anyone.
Recently had a flood in the basement when the sump pump quit working. Jenny and her team were at our house within an hour (on a Sunday) and worked until 9:00 that night to get the water out of the basement and the carpet dried out. All restoration was completed in less than a week and the basement looks as good as new. I would recommend them to anyone.
Our insurance company paid for SERVPRO to come out and deal with our water damage after our water heater went out. The team that came out was EXTREMELY professional. They communicated every step of the way. I highly valued their opinions and input with our situation. I highly recommend this company for all your restoration needs.
I would recommend SERVPRO. They responded quickly and we were in our house within one week of the water damage. Thank you!
This is the second time in about 3 years that I have dealt with SERVPRO. No doubt, I would recommend them to anyone. Good job!!
Good guys to work with! I am satisfied with the service provided by SERVPRO of Ft. Wayne.
The team was awesome with the job and helped keep our dogs calm!
The SERVPRO team was extremely thorough in their cleaning as well as explaining to us what they were doing. Probably one of the most beneficial aspects of SERVPRO was their flexibility to work with our schedules.
Coming home to a flooded basement on Christmas Eve is no picnic. Panicked, we called these guys and Josh spent his Christmas Eve with our family instead of his own and we couldn't be more thankful.